No More London, Paris and Mumbai With Air Asia

This is really sad news for us. The low cost carrier air flight Air Asia announced that they will suspend the route to Paris, London and Mumbai India. I just got their email confirmation that the flight to Paris, Orly will be closed since March 31, 2012.

This is also a shocking news for us since we already booked our tickets to fly to Paris on April few months ago.

I contacted their customer service representative in Jakarta, and they said that I will get full refund for the tickets that I booked. I paid my booking with e-Banking. They said the money will be refund as soon as they can. But the un-acceptable thing is that they also mentioned that according to their procedure, the refund process can be up to 30 - 60 working days.

Unbelievable. They will hold my money for that long? I asked them to refund my money asap. I need to contact them back 5 days later. I will let you know what will happen with my money as soon as I get the information.